Shipping Policy

Shipment processing time

All orders are processed within 3-4 business days.

Shipments follow the USPS delivery schedule, nothing shipped out on weekends but possible delivery on Saturdays. No deliveries on postal holidays.

 

Domestic shipping rates and delivery estimates (USA)

Shipment methodEstimated delivery timeShipment cost
USPSStandard Shipping 5-7 days$3.99

International shipping rates and delivery estimates (Canada)

Shipment methodEstimated delivery timeShipment cost
USPS First ClassStandard Shipping 10-14 days$20


Shop Policies

Refund Policies

Returns

If you are not satisfied with your purchase for any reason you may return your items within 60 days for a full 100% refund.

Custom and Personalized Orders

Due to the personalized nature of these orders we are not able to accept returns on any items that have been personalized or custom made for you. We are not responsible for orders with incorrect information or typos due to customer error. Additionally, we are not responsible for orders with typos that were viewed and approved by the customer during proofing.

Cancellations

You are able to cancel your order for a full refund within 2 business days from when you ordered, only if your order has not yet been processed in any way, meaning:

  • you have not yet received a proof via email
  • you have not downloaded a DIY printable file
  • you have not purchased an instant download file (these purchases are non-refundable)
  • your order has not been printed and/or shipped yet

If all of these conditions apply and you wish to cancel, simply email amanda@amandacreation.com with your order number and we can help.

Color

All images are high-resolution printed by professional print shops,  however, print colors may vary depending on your monitor calibration.  Colors on products you receive may vary slightly from the image you see on your screen. If the color is extremely important to you, it is best to do a test print of colors before deciding to purchase.

Customer Satisfaction

If you don’t feel completely satisfied with your experience with Amanda Creation please contact us so that we can correct the problem. We want every customer to be a happy customer!